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Service 07

Chatbot Development & Automation

Chatbot development for WordPress websites that need to answer questions, guide visitors to the right service and collect leads automatically.

  • Lead capture
  • FAQ flows
  • Automation

Chatbot development that captures leads around the clock

Most visitors leave a website without contacting anyone, often because they could not find a quick answer. Our chatbot development service gives your website an assistant that greets them, answers common questions and helps them take the next step, even when your team is busy or offline.

We build chatbots directly in WordPress. They answer questions about your services, prices, hours and process, suggest the right page and collect contact details from people who are ready to talk. Every lead is saved in your dashboard and sent to your inbox.

Fast, light and on brand

Our chatbots load after your page content, so they do not slow your website down or hurt your Core Web Vitals. The design matches your brand, and you can edit the answers yourself from the WordPress dashboard.

Rule based or AI chatbot development

A rule based assistant is fast, predictable and has no monthly API costs. When you need more flexible answers, we can connect AI as well. We help you choose what fits your business and budget, and we explain the running costs before you decide.

Leads that go where you need them

Chat leads can be sent to your CRM, email platform or Google Sheets automatically, so your team can follow up quickly without copying details by hand. Need a deeper integration? Our custom web development service connects the chatbot to any system with an API.

Who our chatbot development is for

Clinics, contractors, agencies, online stores and service businesses that get the same questions every day all benefit from a website assistant. Tell us about your website and we will suggest the questions your chatbot should answer first.

What's included

Everything in our Chatbot Development & Automation service.

01

Custom chat flows

Answers for your services, prices, hours, locations and common questions.

02

Lead capture

Name, email, phone and project details collected and sent to your inbox.

03

WordPress integration

A lightweight chat widget that matches your brand and does not slow your site.

04

Rule based or AI

A fast rule based assistant with no API costs, or AI answers when you need them.

05

Lead dashboard

View conversations and leads inside WordPress, and export them when needed.

06

Automation

Send leads to your CRM, email platform or Google Sheets.

Who it is for

Is this the right fit for you?

Ask us about your project
  • Service businesses Visitors ask the same questions before they contact you.
  • Busy teams You cannot reply to every visitor right away but do not want to lose leads.
  • Agencies You want to offer chatbots to your clients as part of your website packages.
  • After hours enquiries You want to capture leads at night and on weekends.
How it works

A clear process from first call to launch.

  1. 01

    Collect questions

    We list the questions your customers ask most and the answers you want to give.

  2. 02

    Design the flow

    We plan the conversation, quick replies and when to ask for contact details.

  3. 03

    Build and connect

    We build the chatbot in WordPress and connect leads to your email or tools.

  4. 04

    Test and improve

    We test every path, launch and refine answers based on real conversations.

Related work

WordPress websites we have built.

View all projects
Client reviews
“Kashif is fantastic. I have worked with him on a few occasions now and he consistently delivers high quality work at reasonable prices with a quick turnaround and great fast communication. I will definitely work with him again as and when required. A highly recommended freelancer.”
PW Phil WalkerFilm Director
“It is the 3rd time I have hired Kashif, and it is not the last. He is responsible and easy to contact and to communicate with.Thank you so much Kashif!Michel Bourgeois”
MB Michel BourgeoisCEO
“I'm so glad about the work Kashi did for me. What I like most is that he is reliable, and I can trust him! This is why, in the future, I will deal with him again!Thank you, Kashi!Michel Bourgeois”
MB Michel BourgeoisCEO
“Kashif is fantastic. This is the second time I've worked with him and I have no problem wholeheartedly recommending him. He is a great communicator and a fast and excellent worker. I am delighted with my new website for my new business. I will most certainly be reaching out to him for new projects in his field as and when needed. Recommended.”
PW Phil WalkerFilm Director
“Fast and reliable. Project was completed successfully within a short period of time. I can certainly recommend Kashif for Custom WordPress and Elementor Development.”
CK Clemens KohlbacherCEO
“Working with Kashif was a very positive experience. He combines strong technical skills with a practical, solution-oriented approach, quickly translating ideas into concrete results. I especially appreciated his attention to detail, patience, and reliability throughout the process. Communication was always clear, and he remained responsive and collaborative whenever adjustments were needed. I would gladly recommend him to anyone looking for a dependable and detail-oriented web developer.”
MC Maria CarolinaExecutive Director
“I have had a couple projects with Kashif go really, really well. He is professional, responsive and knowledgable. I definitely plan to work with him in future :)”
MA Meagan AlaneCEO
“Kashif helped me revamp my landscaping business website with improved layout, design and functionality. He always found a way to accomplish what I asked even if sometimes it was a bit of a custom solution that was necessary. He is also pleasant to work with. I would recommend Kashif to anyone that needs a solid blend of website development and UX/design skills.”
GG George GrigorakosPresident
“Kashif did an amazing job developing my website. He followed through on the instructions clearly and was able to put together everything the way I liked it and achieved my desired outcome. I am extremely happy with the end result and would highly recommend him and use him for any future projects.”
TU Tony UrfalyanCEO
“Kashif helped me with a number of WordPress projects for my site Slow Thoughts, including a custom Records post type, theme work, filtering views, metadata improvements, and a variety of visual and functional refinements. He remained committed throughout and helped establish much of the technical foundation that the site still relies on today.”
HE Hannes EderCEO
Questions

Good questions. Clear answers.

Does the chatbot need an AI subscription?

Not always. A rule based chatbot runs on your own WordPress hosting with no monthly API cost. AI can be added when you need more flexible answers.

Will the chatbot slow down my website?

No. The widget loads after the page and is kept very light.

Where do the leads go?

Leads are saved in WordPress and sent to your email. We can also send them to your CRM or Google Sheets.

Can I change the answers myself?

Yes. You can edit questions, answers and quick replies from the WordPress dashboard.

Can the chatbot match my brand?

Yes. Colors, logo, welcome message and position on the page are all customized.

Have a project? Let's build something great.

Tell us about your WordPress website, WooCommerce store or redesign, and we will reply with a free quote and the next steps.